From A(rrival) to Z(ell) am See
All there is to know
If you book directly with us, you have a clear advantage. Not only regarding the rate. Your booking only becomes binding once you get a booking confirmation from us.
We ask for a deposit of: 50% of the room rate 14 days before arrival for our Flexible Rate and 100% of the room rate for our Early Bird and Fixed Rates after issuing the booking confirmation.
Breakfast at Lederer is legendary! We delight your palate daily from 7.30 to 11 a.m. and are happy to bring your breakfast to your room for a small fee. Enjoy!
Life holds many surprises – sometimes unpleasant ones, too. Please inform us as soon as possible in writing if you have to cancel your holiday. Only then can we find a solution and offer someone else your room. If we are able to reallocate the room, we will waive the cancellation fee.
Otherwise, the following cancellation conditions apply:
- For bookings with Flexible Rate: Cancellation is free of charge up to 14 days before arrival (6 p.m.). If the cancellation is made at a later point and the room cannot be allocated to someone else, we unfortunately have to charge 50 percent of the booked stay as a cancellation fee. A rebooking is possible.
- For bookings with Early Bird Rate: Cancellation is free of charge up to 28 days before arrival (6 pm). If the cancellation is made at a later point and the room cannot be allocated to someone else, we unfortunately have to charge 50 percent of the booked stay as a cancellation fee. A rebooking is possible.
- Bookings with Fixed Rate cannot be cancelled or rebooked.
Does your car needs some energy? Lucky you – the charging station in our underground car park is at your disposal.
Come as you are and whenever you want, you are always welcome with us. Our reception is open daily from 7 a.m. If your room or apartment is already available when you arrive, you can make yourself at home right away. If it still needs some TLC, you can leave your belongings with us and go exploring. Your accommodation will be ready for you by 2 p.m. at the latest. If you arrive after 10 p.m., please let us know in advance.
We kindly ask you to vacate your room by 11 a.m. (your apartment by 10 a.m.). Don’t want to let go that quickly? On request and subject to availability, a late check-out by 6 p.m. at the latest is possible for an additional charge of 25.00 euros per adult. Just ask at the reception desk.
Fancy a good glass of wine, a tasty beer, or a creamy cappuccino? No problem! We will satisfy your cravings at our hotel bar. The bar is open until 6 p.m. on Mondays and Tuesdays and until 10 p.m. on the other days of the week.
The early bird catches the worm. If you arrive early and your room is not yet ready or you do not want to leave us and Kaprun so quickly on the day of departure, we will be happy to store your luggage for you.
Minibar and Nespresso
Feel free and quench your thirst with the non-alcoholic drinks from the minibar. You don’t even need your wallet; the drinks are on us. You'll also find Nespresso capsules in your welcome box as a gift. You can get a refill at the reception desk for €1.00 each.
A good night’s sleep is important to us, which is why the main entrance is closed from 10 p.m. (Monday and Tuesday from 6 p.m.). Access via the night entrance remains open.
Your car is also in good hands with us – in our underground car park, where every millimetre counts. We'll be happy to park, remove, and re-park your vehicle for you. Don't worry: we are professionals in manoeuvring cars around. Your car key is also in good hands at our hotel in Kaprun.
It’s not a secret: We love animals – and especially dogs. And life without our furry friends? Unthinkable! Being a host is in our dog's blood just as much as it is in ours, which is why she (just like us) is happy about every four-legged friend who comes to visit. For the increased cleaning effort, we charge a one-time flat rate of €15.00 (miniature and small breeds) and €25.00 (medium and large breeds) per pet and stay. Please inform us in advance if your faithful companion is coming along.
Our reception is open on Mondays and Tuesdays from 7 a.m. to 6 p.m. and from Tuesday to Sunday from 7 a.m. to 10 p.m. Here, you can get slippers, umbrellas to borrow, hygiene articles for emergencies, and, of course, lots of tips for leisure activities and restaurants.
Ski bus and public transport
Leave your car behind, the bus stop is only 80 metres from our hotel. In the winter season, the free ski bus runs every 15 minutes.
Lederer is a non-smoking hotel. You are free to smoke on our hotel terrace or on the balcony of your room.
Lederer is not a classic wellness hotel, but a house where you can feel completely at ease. Above the rooftops of Kaprun, you can sweat and relax in the Finnish sauna or in the organic sauna in our small but exquisite wellness area. Access is possible until 10 p.m. Not enough for you? Then visit the Tauern Spa. For you as our guest, admission is free of charge.
Whether in our living room or in your room – you can surf the internet free of charge via Wi-Fi throughout our premises.